Refund policy

ACTIVE88 SHOE CLEARANCE — ALL SALES FINAL

As we clear out our shoe inventory, all shoe purchases are final. No returns or exchanges on shoes. Please review your size and selection carefully before placing your order.

This policy applies to shoe purchases and does not affect any rights that cannot legally be waived.

Custom Orthotics are non- refundable. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

All Active88 shoe purchases are final during our inventory clearance. We do not accept returns or exchanges for shoes, including sale and clearance items. Please review your size and selection carefully before placing your order.

If your order arrives damaged or incorrect, please contact us so we can review the issue. This policy does not limit any rights that cannot legally be waived.

We cannot accept returns on sale items or gift cards.

Exchanges

We are not accepting exchanges on Active88 shoes during our inventory clearance. Please review your size and selection carefully before placing your order.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

ll Active88 shoe-clearance purchases are final. We do not accept returns or exchanges on clearance shoes, except where required by applicable law.

If your order arrives damaged, defective, or incorrect, please contact us at jennifer@active88footwear.com so we can review the issue. This policy does not affect any rights that cannot legally be waived.